Treforest Veterinary Clinic

Name: Treforest Veterinary Clinic
Address: Pontypridd, CF37 1TD
Telephone: 01443 491433
Rating: 5

16 River Street
Treforest
Pontypridd
Glamorgan
CF37 1TD

http://www.treforestvets.com info@treforestvets.com 01443 491433

36 Reviews - View Reviews

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General

Here at Treforest Veterinary Clinic all of the staff get to spend every day doing what they love – working with animals.

We’re already trusted to care for over 5,000 pets – both locally and in the surrounding areas – and we’d love to care for your companion too.

Total veterinary care for your pets in Treforest, Pontypridd, Cardiff and the Rhondda Valley
Committed to providing quality care and treatment to your pets
Fully equipped and modern facilities including digital x-ray, ultrasound
We have 3 dedicated operating theatres across our two practices
24 hour emergency cover - provided by Veterinary Emergency Treatment Service
Separate cat and dog kennels t to make their stay with us as comfortable – and stress free
Divided cat and dog waiting areas in ourTonypandy reception

Practice Health Plan

While extremely rewarding, raising a pet can be expensive. It’s important they’re vaccinated once a year, have routine health checks and keep up to date with their parasite control, not to mention the importance of microchipping and neutering. That’s why we’ve created our Practice Health Plan to help you provide everything your companion requires without breaking the bank. Please click here for more information.

Opening times

Day	Opens	Closes
Monday	8:30 am	6:00 pm
Tuesday	8:30 am	6:00 pm
Wednesday	8:30 am	6:00 pm
Thursday	8:30 am	6:00 pm
Friday	8:30 am	6:00 pm
Saturday	9:00 am	12:00 pm
Sunday	Closed	Closed

Clinic reviews

36 Reviews

Mrs M reviewed May 15

I just wanted to say a huge thank you to all at Treforest Vets. As they are only allowed to see emergency cases on site at the moment (C virus) it was great to learn that they offer a telephone consultation. I had occasion twice to call and book a telephone consultation. Both times the staff took my details and the vet called back exactly at the time they had promised. Not being an emergency the worries I had were still a concern to me and the vet I spoke to (I did not take his name) was very caring and understanding. I described the issues and he even encouraged me to send a photo by email, which I did. I can’t thank them enough for providing this service at a time when even keeping a business afloat must be a nightmare. I had also this week occasion to speak to my lawyer in Cardiff. For a fifteen minute consultation he charged me almost three times what the vets charged me for almost 20 minutes in total over two calls, including a prescription. In addition of course I did not have to risk infection by going into town. Come Thursday I will be clapping for the wonderful Vets and nurses at Treforest Vets for the splendid way in which they are finding ways to serve the community and our pets. I hope that when this crisis is over they keep up this excellent telephone consultation service, it is so convenient and so reasonably priced too. Cheaper by the half hour than an emergency plumber.

Mike reviewed Jan 26

Superb service from an outstanding vet practice.we have been with them as clients for over 30 years and have had five dogs under their care.All the staff provide exceptional care and support and in a very personal and professional way.

Nicolastuart@aol.com reviewed Jan 08

Judith reviewed Sep 30

Mike has looked after my cats since he joined the practice 30+ years ago. I trust his judgement absolutely and his collaborative attitude is much valued and enjoyed. He displays a fascination with veterinary science that keeps his knowledge up to date and his enthusiasm for the care of his patients fresh and real. All the staff at the surgery provide a first class service and I thank them all for their support.

Gaynor W reviewed Sep 25

No stars from me after not being able to get to see my poor dog today ,I phoned twice as she was so ill and was told I could go to company today but if not would have to wait till TOMRROW AFTERNOON ,I had to go and register with another vet because I was desperate to get her seen to I'm disgusted and disappointed as I've been taking my dogs there for years.

Vet Response

Oct 01

I'm sorry you weren't happy with the service you received the other day. I believe you were offered a same-day appointment at our other branch but this didn't work for you. We always strive to see your pet where it's most convenient for you, but sometimes this is hard if we are very busy as we were the other day. I will speak to our staff to see if we can do better at accommodating urgent appointments in future. I have asked my practice manager to give you a call as well to discuss what else we can do to help. Thanks, Treforest Vets.

Janet W reviewed Jan 17

I cannot praise this veterinary practice enough.Most of my dealings have been with vet Mike Priest who has true compassion for animals in his care. I feel secure in the knowledge that my pets are in very safe hands when I hand them over to him safe in the knowledge that their welfare and well being is as important to him as to me. I would also commend the team of receptionists at front of house - very professional , helpful and welcoming . Only wish I had registered here earlier.

Gaynor reviewed Dec 06

Disappointed today consultation fee water test 2 prescriptions £78 consultation for just 2 minutes to listen to her heart no teeth checked ,no ears checked and no weighing so expensive .

Dec 07

Hi, I am sorry to hear you weren't happy with your recent consultation. If you could give us a ring on 01443 491433 and ask for Karen or Christine, we'd be happy to help identify and solve any issues. Kind regards, Andrew O'Donnell

Sue H reviewed Nov 06

Just registered with you on high recommendation of a friend, hope all my visits will be short and happy.

Joan reviewed Oct 18

Mike and his staff have looked after our springer spaniel Rex over the last few years. Rex suffered with Cushing's disease, had cruciate ligament operations and was always happy to see Mike and his staff who were very compassionate with him. Rex was unwell and Mike called to us on Monday when we had to say goodbye. He showed us compassion and felt our loss. Rex was 12. I highly recommend Treforest Vets to anyone. Thank you everyone.

Jackie reviewed Aug 18

I would not dream of using any other Vets, in all my years of owning pets these are the best I truly cannot praise them enough

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