Hi,
I acquired a cat (Jackie), a retired Siberian queen from a reputable breeder in December last year. The breeder mentioned she was spayed around October last year and showed the documents saying she was spayed. I purchased PetPlan insurance on the same day I acquired her.
Jackie has had no issues until a couple of weeks ago when she had a minor eye issue. I took her to the Vet clinic, the same Vet clinic which spayed her, and the Vet did a quick check-up and noticed an unusual lump in her abdomen. He asked me to bring her back in for a full scan the day after.
Turns out, the lump were two mummified fetuses. The Vet and I were very surprised, as she was spayed, and Jackie had an operation to remove them the day after. The Vet mentioned he has never seen anything like it before, and had to research it online. I claimed on my insurance and paid my excess, however PetPlan have now rejected the claim saying:
"We are unable to assist with the cost of any treatment in connection with breeding, pregnancy or giving birth."
I did check the fine print of my policy after, and it does say this. However I simply don't have the money to pay for the operation and costs (~ £2200), and it would cause me significant financial distress. I asked my Vet if they could appeal but they say they have no grounds.
I just feel the whole situation just seems very unfair, I felt like the Vet should've noticed the mass when Jackie was spayed, and I didn't expect a spayed cat to have this problem, and I felt like I did everything right by getting insurance as well. It just seems like a very bad series of unfortunate events. Should it have been something the Vet noticed when Jackie was spayed last year?