YourVets Dagenham1-7 Whalebone Lane South
- Great value vaccinations and neutering
- Affordable 24 hour emergency service
- Car parking
- Highly trained and caring staff
- Permanently low prices
|Monday||8:00 am||8:00 pm|
|Tuesday||8:00 am||8:00 pm|
|Wednesday||8:00 am||8:00 pm|
|Thursday||8:00 am||8:00 pm|
|Friday||8:00 am||8:00 pm|
|Saturday||9:00 am||4:00 pm|
|Sunday||10:00 am||2:00 pm|
Outside these hours we offer our own 24hr emergency service in Rayleigh
5 Stars - 24-11-2018 - Natasha
I recently had to have my cat put to sleep and today i received a card of condolence, it means so much. Thank you for your kindness. xxx
1.6 Stars - 28-08-2018 - Paul.R.
1 Stars - 20-08-2018 - Claire
1.8 Stars - 26-05-2018 - Honey
Disgusting lack of respect and knowledge on queries regarding my rabbit. As a paying customer with a booked appointment to be told to seek additional knowledge from Pets at Home and told to bust to discuss neutering as 3 other customers waiting. Nothing now will convince me this place neither cares after me or my animals. Another level of unprofessionism.
Vet ResponseWe are concerned that you are not happy with your experience at our Dagenham practice and we take all feedback seriously, If you would like to contact the Dagenham practice manager on 020 3597 7501 who will gladly discuss your concerns with you.
1.6 Stars - 09-04-2018 - Jo
1 Stars - 06-02-2018 - William
This place is totally unprofessional
Vet ResponseIf you would like to contact the branch you visited as we are concerned that you are not happy with your experience and would value your feedback
3.6 Stars - 09-07-2017 - Stuart
Brought a stay dog from India at conciderable cost, two weeks after I arrived she become sick, paid €94 for examination & sickness injection & told to come for same again the next day, I explained on the day before I arrived I can't pay the examination fee for a couple of days & my appointment was cancelled. Also was pushed into having a scan & blood test that was not required in my opinion until some sort of diognosis was made. I will be changing my vet
5 Stars - 02-02-2017 - Denise Cummins
I found my cat Mollett-o completely paralysed from the waist down, I thought it was all over for him . Took him to vet who confirmed he had no feeling at all from his abdomen down . I said I need you to help him so she asked me if I would allow her to treat him for what she thought it was without the diagnosis with an MRI as it was an emergency as his body was bloated with fluid and he was unable to wee or pooh. I'm happy to say although he now has to be an 'indoor cat' he has a good quality of life, a great appetite and a good amount of mobility. I'd also like to add that I was phoned for regular updates between appointments. Great service
5 Stars - 24-06-2016 - michael
Just a very good vets that looked after our dog from start to finish, will definitely be my vets from now on. From my wife and i, i just want to say a massive thank you to every one involed.
1.6 Stars - 22-04-2016 - gillian baker
Yet again I have been let down by YourVets Dagenham when ordering my cats (kevin) prescription food. As I am going away shortly this has caused me a big problem but Goddards have thankfully saved the day, they had some in stock. When I rang YourVets to see if it had arrived I was told it hadnt turned up with the other orders and that I could get it on line or ring around other vets to see if they had it in stock! I think YourVets service is disgusting, if it were one of my customers I would have willingly done that for them before letting them down. YourVets are continually changing suppliers with no thought for the animals or their owners, it is all about the best deal for them. If YourVets start a pet on prescription food they should make sure they keep that supplier so it is always available. If this is the sort of service YourVets give for something as simple as food it does not inspire confidence for treatment!
Vet ResponseWe are sorry that you felt unsatisfied with our service on this occasion, we do usually advise clients to give us 48 hours notice for repeat prescriptions and food orders, especially if their pets are about to run out of their usual food as there can sometimes be delivery delays. Since our transition to over to our preferred brand of Royal Canin Food last year we now only order Hills food as and when ordered by the client to the clinic, unfortunately we cannot keep all other brands of food in storage at the clinic due to shelf life. On this occasion your order coincided with a weekend making faster delivery impossible. We hope that the issue was resolved and that Kevin managed to find his preferred food.