Hi,
We recently adopted a cat from a shelter. The cat already already been chipped and registered by the previous owner before she was given up for adoption because the previous owner had a change of circumstances and could sadly no longer keep her. The shelter have updated the registration to us, but while we were doing the adoption paperwork the shelter told us that the company the chip was registered to are always really hard to work with, and it did indeed take them nearly two weeks to get the registration sorted out. Once sorted out, the registration company seem to only be interested in upselling us expensive packages that frankly cover the bare minimum you'd expect a company to do if a pet was lost. They seem pretty despicable to be honest, but I won't name and shame them on an open forum.
Prior to hearing from the shelter that they'd managed to sort that out we took our new cat to our vets to get her booked in and have a basic health check and whatnot. We asked about her chip and if they could help and they scanned it, and again they had trouble with the company when they tried to check the chip as they didn't have a logon for that registry and couldn't get hold of them.
So, I'm thinking we need to move her registration to another registry. We'd all be devastated now to lose her, especially if it's because of a company just being rubbish. Can you offer some advice on the best microchip registries we can go to? The ones that are most commonly accessible to vets, shelters, and anyone else that may handle our cat should she get lost or injured?
Thanks.
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