Liz Buchanan BVSc MRCVS
Keymaster
I hope that you know this - you don't say anything that makes me want to think otherwise, but for you and anybody reading I want to be quite clear: vets get as frustrated as owners about the financial constraints of treating cases. This is simply a comment on the nature of private healthcare; as vets, we'd prefer to just do everything we can to make animals better. The vets on the ground are rarely running the business. It is even against the code and possibly the law to pay employee vets on commission in the UK. Most vets are employees on a fixed wage who simply want to get on and treat your dog the best they can with the money that's available, just like you.
Why I am going on about this? Because one thing that owners don't do as much as I have always expected them to do, is initiate conversations about money. I think owners assume that we'll think they don't care if they mention it. It used to happen to me time and time again as a new grad that I'd be doing a posh, expensive work up, doing everything 'right' by the book and suddenly, the owner would stop coming back.
- But we'd nearly cracked it!
- But I can't afford any more.
Ok so that's just real life, but hopefully you can see where I'm going - what the profession perhaps ought to be doing is talking to owners more about long-term ongoing costs in order that a decision can be made as to how to best treat the animal with the money that's available. Vets don't like bringing it up (cos owners say: 'all they're interested in is how much money I've got) and owners don't like bringing it up ('cos they'll think we don't love our pet') but actually, what needs to happen, is you both need to address this.
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