Vets have been one stop shops in the UK for many years. Your pet is examined and your medication dispensed immediately. In acute illness or emergency situations this is ideal as you can start treatment immediately. When your pet needs long term or less urgent medication you can buy it from your veterinary practice or you can request a written prescription and buy the medication elsewhere – which often works out cheaper.
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Why do you need a prescription?
The Veterinary Medicines Regulations (2013) classify some veterinary drugs as POM-V. This stands for ‘Prescription Only Medications – Veterinary’. This medication can only be prescribed by a veterinary surgeon and supplied under their direction. Many veterinary drugs are POM-V including effective flea and worm treatments, antibiotics, pain relief and specific treatments for medical conditions.
If you request a written prescription your vet has to provide one. The Royal College of Veterinary Surgeons dictate that the vet must charge a reasonable fee. Prescribing fees per drug or a prescription charge may be applied.
Why choose a written prescription?
There are many veterinary pharmacies on the internet. They can supply your prescription only medication more cheaply than your local vet for the reasons below:
Internet pharmacies enjoy large discounts from suppliers due to bulk purchasing. It is illegal for vets to buy from any retailers other than veterinary wholesalers so vets cannot access these discounted prices themselves.
These bulk buying discounts make a large difference to the price of veterinary medicines. As the veterinary market is quite small, veterinary drugs are often expensive. Drug research and development often costs millions and manufacturers need to recoup this cost. The veterinary market is an eighth of the size of the human medicine market, so prices are set relatively high to make a profit. The cost of human drugs is also lower as nationwide health services such as the NHS have vast buying power. Vets have to pay the full recommended retail price for any human medication used. As we will see later there is strict legislation around drug choice.
Veterinary practices have large overheads including expensive equipment, boarding facilities, overnight care, staff salaries and buildings. Internet pharmacies have few overheads. The disparity is similar to buying a book at a local bookshop or from Amazon where bulk buying drives down cost.
What are the legal requirements?
Prescribing a veterinary medicine was deemed an act of veterinary surgery by the 1966 Veterinary Surgeons Act. Therefore, a vet must clinically assess your animal to diagnose a condition and prescribe any medication required.
A veterinary prescription is a legal document, your vet will be aware of the legal requirements. Some are relevant to us as owners’:
- Prescription fraud is illegal. It is a criminal offence to alter a prescription. Internet pharmacies are obliged to monitor for all forms of prescription fraud such as presenting a script to multiple pharmacies or script alteration. If errant ordering is suspected they will contact the prescribing vet and other pharmacies.
- A valid prescription must be signed and dated by a vet registered with the Royal College of Veterinary Surgeons (RCVS) practising in the UK.
- The prescription must include your name and address and the pet’s name and species. The type of medication, the strength and amount requested are also necessary on a valid prescription. The instructions for the use of the medication are essential. Finally, prescriptions state information about repeat medication, if repeats are allowed, how many and how often.
- A veterinary prescription for most medicines is valid for 6 months. Medication can only be supplied within that period – but only up to the maximum quantity listed on the prescription.
- The Misuse of Drugs Regulations (2001) cover controlled drugs. These are drugs that can be abused by humans, they include some pain medication, anaesthesia drugs and anti-epileptics. Prescriptions for Schedule 2, 3 and 4 controlled drugs can only be valid for 28 days and repeats are not allowed.
What animals can a vet prescribe for?
- A vet can only prescribe for ‘an animal under his or her care’. The RCVS guidelines interpret this phrase in the following way.
In order to prescribe a prescription only medication a vet must:
– be given responsibility for the animal’s health by the owner.
– carry out a clinical assessment, either immediately before prescribing or recently enough or often enough to have personal knowledge of the animal’s condition.
– prescribe responsibly. The medication should be appropriate and prescribed with due regard for the health and welfare of the animals.
The law also states that the prescription should be for the minimum amount required for immediate treatment.
Can a vet prescribe me a cheaper generic medicine?
Vets in the UK must adhere to a strict prescribing protocol called the cascade. This stipulates the drugs that vets must use to treat animals. In the first instance vets must use a product that is licensed for use in that species for that condition. If such a product does not exist, they are allowed to use another product licensed in that species or a product licensed for that condition in a different species. Alternatively, a human medicine may be used or they may apply to use a medical product from another country. If none of the above are possible then a product can be prepared by a vet or pharmacist.
Vets have to comply with these guidelines or be either disciplined or face action by the Veterinary Medicines Directorate. There must be a very good reason for prescribing without applying the cascade. A good reason may be a pet having a severe allergic reaction or an animal being too small or too large to dose accurately. Cost is unfortunately not deemed a good reason.
It is also an offence for a pharmacy to supply a human drug or generic product when a veterinary licensed product is requested
Other considerations
It is wise to use a veterinary internet pharmacy recommended by your vet or accredited by the Veterinary Medicines Directorate AIRS scheme. This means that you avoid fake sites and fake medicines.
You can upload or scan the script to most pharmacies. However, if your prescription is for a controlled drug the original must be sent in the post.
If you order a drug with specific storage needs such as insulin, ensure that someone is home to receive the order. Most insulin products remain active when stored between 2-8 0 C and will be ineffective if exposed to lower or higher temperatures.
Although prescriptions can be valid for 6 months, prescribing medication for that length of time is not always responsible for all conditions. Pets with chronic medical conditions such as diabetes, epilepsy, Cushing’s disease or thyroid disease often need to be seen to be clinically monitored more frequently.
The frequency of reassessment is at your vet’s discretion. Your animal may need to be seen weekly, monthly or 3 monthly for their health and welfare and management of their condition.
However, by ordering online the medicines cost can often be dramatically reduced!
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Discussion
My dog is on Carprodyl for mild arthritis. Contacted my vet for a repeat prescription and they said the vet would have to see her. The appointment lasted less than 5 minutes, where all the vet did was listen to her heart. Did not check any of her limbs. I was charged £28 for prescription and £58 for vet consultation. I have refused to pay the £58. Is this normal practice?
That does sound quite abbreviated, but I know that sometimes it can look like something hasn’t been checked when the vet is being really efficient, so might be worth querying that. Normally, though, no, I would expect the vet to examine the affected limbs and perhaps palpate the abdomen too, as well as a health and cardiovascular check (gums, pulse, heart, lungs).
Hi ,
My new puppy is 10 weeks old and a maltipoo. She has seen our vet. I tried ordering an online flea and tick prevention as she got fleas so I’m trying to stay on top of it. The receptionist said they couldn’t approve the 3 months supply due to her age becuase she said legally she might gain more weight in 3 months. The breeder said she should only get up to 8-10lbs which I understand isn’t garuntee. What is the law about this?
I think you’re US based, in which case I’m afraid I can’t answer, as the law is rather different there!
Hi,
My vet has refused to provide a written prescription for cytopoint saying that it must be administered by a professional (injectable). Is this right?
This is a really grey area. It is legal for a vet to issue a prescription for an injectable and for the owner to administer it – in the case of ongoing medications such as insulin, this isn’t uncommon. However, for a drug like Cytopoint which has severe side effects listed following accidental injection in humans (including anaphylactic reactions), retaining it for injection by a qualified veterinary professional is probably the professional thing to do.
Our 18 month old Staff terrier had demodex after birth, along with the rest of her litter mates to a lesser degree. This was missed by the vet who told us her patchy coat was “nothing to worry about, perfectly normal”. At the time I wasn’t convinced, and I was recommended Advocate for treatment by an expert KC breeder and shower with years of experience, I trust their knowledge having known them for years, which is why we asked them their opinion. We went back to V4P, saw a different vet who agreed it was demodex, requested Advocate, but the vet refused it in favour of Bravecto, with no further reason given other than “that’s our preference”. She’s since had another Bravecto prescription for fur loss/food intolerance which cleared up, but she’s again having fur loss issues. We’ve seen our breeder friend again, they said I should go back and insist on Advocate. I’m expecting them to once again say no in favour of their preferred brand, so can I legally insist on our recommendation or should I try another practice until I find one that will prescribe Advocate?
Medically, Bravecto is usually the better drug for Demodex, the active ingredient is much more effective than the ingredients in Advocate.
However, at the end of the day, it’s the vet’s choice – you have no right to demand a particular product if the vet feels a different one is more suitable.
I’d also wonder whether an unqualified breeder, whose expertise is in getting dogs pregnant, is actually better placed to assess the suitability of medicines than a vet with 5+ years of training in parasitology and pharmacology.
David,
Thanks for your reply, however I’d question whether our Kennel Club registered, 20 year experienced Kennel Club Show Judge would consider themselves unqualified, and only an expert in getting dogs pregnant. Just an observation on your reply.
Anyhow, we took our Staff back to the vets in question, and discussed in depth our options for treatment. It turns out that the opinion of the locum vet we first saw was just that, just their preference, not the opinion of the practice in general, who were more than happy to prescribe Advocate, and do on a regular basis. As a paying customer, I feel I did have, and continue to have the right to request alternative choices, and second opinions if I’m not happy or concerned with the original diagnosis or treatment.
Staffy is now fine and dandy.
That’s great, glad to hear it!
Hi I want to buy my dogs Cardisure medication online as my vets have now changed to a different more expensive brand £24 more expensive. They have said I can get a prescription off them costing £25 but each prescription is only valid for one months supply..why can’t I get more than one months supply of this drug if I want too ? So every 3 weeks I will have to return to get another £25 prescription for one months supply instead of being able to buy a few months if I wish doesn’t make sense. Does this seem correct?
This is legal, as the duration of the prescription is at the vet’s discretion. The reason is so that an unstable patient isn’t prescribed large amounts of medication that they aren’t going to use because, say, they’re going to be changed to a different drug.
However, if this is a stable patient who has been on the meds long-term, it’s not exactly great customer service. I would suggest you ask the vet for their reasons behind this decision: there may well be a good reason for it that hasn’t come across because of a communications failure. You should also ask for a repeat prescription, so that the month’s supply can be dispensed, say, three times, meaning a new script is only needed quarterly.
If they are unable to explain why, this is a concern (“our policy” isn’t a good answer: each vet is a regulated professional in their own right, and responsible for their own actions).
Thx for your response, I only found out they changed my dogs drug when I ran out of Cardisure last weekend, i did ask why they changed it as my dog has been on it 3yrs and they said the company made the decision to change to this new drug as their preferred drug of choice instead of Cardisure but I was welcome to get a prescription off them and buy Cardisure elsewhere if I want @£25 per prescription. The new drug is £24 per month more expensive infact it’s £40 more than what I was paying for cardisure up until July when they changed the price of it to near double.. then this.. how are people suppose to keep up with those sort of price changes? ..
if I ask for a repeat prescription can they say no? Even though my dog has been on them for 3 yrs? Then will I have to go in every 3 wks and get a new script each time? Is asking for a repeat prescription cheaper?
Technically, yes, they can say no; repeats are completely at the discretion of the vet. From what you’ve said it sounds like new management have taken over who are squeezing the practice for some reason. Unfortunately, if you cannot get this resolved, it might be time to think about your options for veterinary care for your dog in future.
Hello. I have a question about dispensing fees. Are the dispensing fees supposed ti be given per medicine or for the entire order?. When we were at a pet hospital, I paid a single dispensing fee for all the medicine. After that, just now, at my local vets, they charged me a dispensing fee for each of the medicines separately, even though I ordered them together. The last three times I ordered from the local vets they charged me a single dispensing fee, but now they charged us a fee for every single medicine. Also, when it comes to prescriptions, they want us to pay for a separate prescription for each medicine, charging us £15 per medicine. Is this even legal?
This is legal, and it is a business decision on the part of the practice, rather than being a regulated practice. As long as they are issuing a prescription on request, how they charge for that and for dispensing is entirely up to the practice. Legally, they can issue a prescription with multiple items on it, but because you are paying for the vet’s expertise in choosing the drug, and the vet’s insurance for if it goes wrong, it is more common to charge separately for each item. In general, a dispensing fee would be applied per item, as it is there to cover the cost of the (regulated) activity of dispensing and checking by staff, including a vet or pharmacist, but again, this is a business decision.
I want to buy nexgard spectra online for six months (6 tablets) saving over £50 but my vet will only do a prescription for 3 month’s (3 tablets) can he do six month’s or is he being funny
The vet is legally permitted to prescribe up to 6 months, but how much they prescribe is purely at their professional discretion, based on the risk/benefit analysis to the patient.
Thank you very much for your answer.i do normally buy 6 months from my vet but I can’t help but think they are being funny
My vet wants to charge me £18.50 to email me a prescription for Simparica Trio…a simple flea, tick and worm treatment. They want to charge me £40 for supplying three tablets or I get can the prescription for £18.50 and buy online for £20…Still feels like daylight robbery…How can anyone charge that amount for a prescription…..totally ripped off but not other option as another vet would have to see the dog first which is £40 consultation anyway. Disgusting!
Simparica Trio isn’t a “simple” treatment – its a complex cocktail of highly potent drugs including moxidectin and sarolaner, as well as pyrantel. This is why it’s prescription only – while it is extremely safe if used appropriately, if combined with certain other drugs in the wrong patients it can be very harmful.
The £18.50 is for the vet’s skill in knowing that these drugs are safe for your dog, for their insurance in case there were to be a problem, and covering the costs of qualified out of hours staff to provide backup for you in case there was a problem any time 24/7. The online pharmacy doesn’t have to provide any of that.
A prescription isn’t just a bit of paper – it’s a legal instruction to supply, in a specific legal form, and vets massively undercharge for this service compared to other professions such as lawyers or even private health doctors and dentists – so that they can keep the prices down as far as possible.
My vet currently won’t provide a prescription for any medications they dispense themselves. My issue is I have 3 large dogs and I can save over $100.00 on their flea, tick, and heartworm medication via an online pharmacy. Prior comments make mention of vet fees will increase if they lose revenue on these medications. That is fine because you must give these medications every month you don’t go see the vet every month so them adding extra to their exam fees wont matter that much. Many vets will provide the prescription so you in the end risk losing a client. So what would they rather lose a client or a few bucks?
I’m guessing you’re in the US where the law is rather different; in the UK it’s illegal not to provide a script on request, but as far as I know that isn’t the law in the USA (although I think most vets do offer prescriptions). And yes, speaking personally, I always offered scripts if it was appropriate!
The problem isn’t for routine vets fees, it’s more the concern that emergency and welfare-critical work would become less affordable, causing more animal welfare problems.
My cat needs medication long term but my vet said they can only supply a 3 month at a time and costs 10 each prescription saying it cannot be longer due to the law is this correct? I cannot find anything saying the prescription cannot be longer
In law, a prescription can only last for 6 months. However, how frequently the vet needs to see the patient is up to their discretion, based on the medication and your pet’s condition.
I sometimes wonder if vets are more interested in making money rather than caring for people’s pets … especially when it comes to regular flea and tick treatments with the market leader. I’ve been quoted £25 for a 6 month prescription for NexGard Spectra which means there is no saving by buying online. How can they morally justify this?
Someone needs to pay to make sure there’s a vet there when your pet needs urgent treatment – and some practices (and corporate owners) have decided this is the only way to keep the business viable.
Yes of course … and you pay for that “through the nose” too when you see a vet for whatever reason. There is simply no justification for charging £25 for a 6 month prescription, whatever. It is, and it’s meant to be, an inducement to make the customer pay top price for looking after their pet responsibly
There’s a saying in medicine – you’re not paying for the 10 minutes I spent doing it, you’re paying for the 10 years it took to learn how to do it safely. You’re also paying for the insurance need to pay in case it goes wrong, and for the extra services which we need to provide in case it doesn’t work…
Correct – and vets should be paid for the service they provide – and as much on the basis of free market as possible. Prescriptions charges should be capped rather than kept at “the reasonable level”. Cost of medicine should be capped at kept within reasonable level to what’s available online (not as it is now – where vets are possible to charge 3 times more).
If, once these caps are put in place – vets decide to charge more for their regular fees – sure go ahead. Current system is just unnecessarily murky and full of conflicts of interest.
Why should medicines be capped and not professional fees though? Since medicines can be obtained elsewhere and professional fees cannot, doing it that way round would be just as problematic.
My vet has kindly supplied me with a written prescription. The surgery is half an hour away from me so I asked them to post to me to save a journey over but they refused saying they aren’t allowed to do this & I HAVE to collect in person! They claim it’s some sort of veterinarian legislation?? Seems ridiculous to me? Can you clarify for me please?
There’s no legal reason that I can think of why they cannot post a prescription. It may be an in-house protocol, however.