We were delighted to announce the winner of the Best UK Vets 2019 on Wednesday… but the news doesn’t end there, because we also held their official presentation on the same day! Read on for more about it, and some lovely photos!


With the practice closing early for the ceremony (and the celebration) the Mayor of Wellingborough, the practice partners, staff and clients met at the Hind Hotel for the presentation. Representing VetHelpDirect were Paul Bristow, general manager, and Kim Goodson, customer services manager.

Also in attendance were BBC Look East and a photojournalist, and they’ve captured some lovely shots of the presentation! Also… watch out for a report on BBC local radio in the next couple of days…

With an amazing (and record-breaking) 1102 4 and 5 star reviews, all written by clients of the practice, this was a very special day for the vets, nurses and receptionists at Swanspool, as their hard work was recognised in this prestigious national award. They even get a trophy and banners, plus cakes and bubbles (which some of the attending pets thought looked lovely… but fortunately no-one came to grief by eating anything they shouldn’t!).

You can see some of the great photos from the event below, and remember, your practice can be in the running for 2020 if they get enough reviews, so why not go and review them?!