Data Processors

This is a full list of all our data processing and subprocessing organisations, with a brief explanation of their role. Please note, most of these are specific to one service so not everyone’s data will be processed by all, or even most, of these organisations. 

123Reg – for managing client web domains

Amazon Web Services (AWS/AWS-S3) – the servers for our websites and products

Appzi – for users to send feedback on some of our products

Atlassian – for internal communicaitons

Autoentry – an accounting tool

Campaign Monitor – for sending emails

Customer.io – for customer support

David Harris MRCVS – content editing and data consultancy

Docusign – for managing contracts with suppliers and clients

Facebook and Instagram – for communicating with users and clients

Fasthosts – for managing web domains

FreshSuite – for customer support

G-Suite – for communication, file archiving and processing, advertising and communicating

James Bastable Photography – for client photography

Mailgun – for sending reminders to service users

ManageWP – for managing websites

MixMax – for customer support

MongoDB Atlas – for VetBooker functionality

PayPal – for payments to authors

Peninsula – for HR support

Quickbooks – for accounting

Seen Creative – for practice videography

SEM-Rush – for website analysis

Sentry – for database security

Slack – for internal communications

Smart Debit – for invoicing

Stripe – for processing customer payments in our vet practice products

SurveyMonkey – for surveys and questionnaires

Trello – for communication with contractors

Tucows – for web domain management

Twilio – for integrating our products with mobile data networks

Twitter – for communicating with clients and users

VetSites UK – for website building

Vimeo – for video hosting

WeLove Media – for practice videography

Worldpay – for payments from clients

Yay – for communications

If you have a query about any of these, please contact data@vethelpdirect.com